[W&B] eBay Account Suspensions

[Milan Zahorcak]

Ahh, eBay account suspensions . . . 
 
Yup, can happen to anyone for whatever reasons the universe, or eBay -
whichever comes first - chooses to throw at you.
 
Happened to me back in September.  Officially booted off eBay for a very
puzzling hours 43 hours.
 
Went through a very elaborate and cryptic reinstatement procedure.  I was
pretty upset, 500+ 0- feedback.
 
3rd day, got a phone call from eBay customer service (ha!) with their
sincere apologies - which actually did sound sincere.  A software error on
their part, nothing I did or didn't do, and I was back in their good graces.
 
Very frustrating, very disturbing, with absolutely no recourse or
explanation as to what went wrong, or if there was anything I did that
triggered the event.  No, I was told, a software glitch.
 
I will admit that the person who contacted me was very polite and
apologetic, and in my relief I forgot to be deeply offended, and did not
swear in tongues.
 
On the other hand, perhaps my account now has the ABS1 box checked (Already
been screwed once) and they'll leave me alone for a while.
 
I'm not sure what, if any, lesson is to be had from my experience.  But if
you're a good guy and it happens to you, there is hope if you are upbeat,
self-righteous and  determined enough . . . my strength is as the strength
of ten because my heart is pure.
 
mz
 
 
 
 
 
-----Original Message-----
From: suspension at ebay.com [mailto:suspension at ebay.com] 
Sent: Wednesday, September 20, 2006 6:23 PM
To: milan 
Subject: FPA NOTICE: eBay Registration Suspension - User Agreement - Abusing
eBay



 eBay <http://pics.ebaystatic.com/aw/pics/logos/ebay_95x39.gif> 	eBay
sent this message to Milan Zahorcak (milan).
Your registered name is included to show this message originated from eBay.
Learn  <http://pages.ebay.com/help/confidence/name-userid-emails.html> more.

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FPA NOTICE: eBay Registration Suspension - User Agreement - Abusing eBay - 

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Dear milan , 

We regret to inform you that your eBay account has been suspended due to
concerns we have for the safety and integrity of the eBay community. 

"Abusing eBay" of the eBay User Agreement states, in part:

"...we may limit, suspend, or terminate our service and user accounts,
prohibit access to our website, remove hosted content, and take technical
and legal steps to keep users off the Site if we think that they are
creating problems, possible legal liabilities, or acting inconsistently with
the letter or spirit of our policies." 

Due to the suspension of this account, please be advised you are prohibited
from using eBay in any way. This includes the registering of a new account.

Please note that any seller fees due to eBay will immediately become due and
payable. eBay will charge any amounts you have not previously disputed to
the billing method currently on file.


Regards,

Safeharbor Department
eBay, Inc.	
 
 
 
 
 
 
-----Original Message-----
From: suspension at ebay.com [mailto:suspension at ebay.com] 
Sent: Friday, September 22, 2006 1:41 PM
To: milan
Subject: RNO NOTICE: eBay Registration Reinstatement - milan



 eBay <http://pics.ebaystatic.com/aw/pics/logos/ebay_95x39.gif> 	eBay
sent this message to Milan Zahorcak (milan).
Your registered name is included to show this message originated from eBay.
Learn  <http://pages.ebay.com/help/confidence/name-userid-emails.html> more.

  <http://pics.ebaystatic.com/aw/pics/globalAssets/ltCurve.gif> 	

RNO NOTICE: eBay Registration Reinstatement - milan 

  <http://pics.ebaystatic.com/aw/pics/globalAssets/rtCurve.gif> 	
	
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Dear milan

We appreciate the information you have submitted, and have reviewed the
details of this suspension. After further review, it has been decided that
your account qualifies for reinstatement. Please note that, although your
account is now active, any listings or bids that were cancelled by your
account suspension will not be reinstated. 

*Please do not reply to this email. If you have any additional questions,
billing inquiries, or concerns pertaining to the status of another account
you own, please visit the eBay Help system for information and access to
assistance from eBay Customer Support. You can visit our Help system by
clicking on the "Help" button at the top of every eBay page or at the
following Web address: 

http://pages.ebay.com/help/topics_popup.html 

For questions or further information about eBay policy, please visit our
Policies section of Help at the following Web address: 

http://pages.ebay.com/help//policies/topics.html#topSelection 

We hope that your future experiences on eBay are pleasant and successful. 

Regards, 
Customer Support (Trust and Safety Department) 
eBay Inc 	
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